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Blog
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Before You Cancel Another Meeting: What New Research Says About When Meetings Pay Off
A new NBER study of more than 9,000 workers finds meetings are expensive but closely linked to learning and wage growth. Here is what…
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A Slur on a Livestream, a Cover-Up and Two Apologies: Crisis Lessons From Kikiva
When a racial slur was heard on her livestream, Kikiva founder Kia Buckley told viewers it was never said. Here is how that first…
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Layoffs Are Coming, Details Later: How to Talk to Employees When You Can’t Say Who or When
Nike, Kroger and eBay have announced job cuts before employees know who is affected. Here’s how leaders can communicate early about layoffs without leaving…
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Supreme’s Pulled Mike Tyson Hoodie: What Happens When Your Partner Tells the Story First
Supreme quietly pulled a Martine Rose-designed Mike Tyson hoodie after a flag swap, and Tyson’s lawyers spoke first. Here’s what business leaders can learn…
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CEOs Think Employees Trust Them on AI. Most Employees Don’t.
New BCG research shows nearly 90% of CEOs think employees trust them, but only 46% of employees agree. Here’s what leaders should change in…
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Should Your Business Opt Out of Google’s AI Answers? What the New Search Console Switch Means
Google now lets every website opt out of AI Overviews and AI Mode. Here’s what the switch does, what opting out really costs and…
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When ‘Vitamin Shots’ Become a Crisis: Lessons From DN Automotive’s Apology
DN Automotive apologized over alleged lead-masking ‘vitamin shots.’ What its response gets right, what it misses, and lessons for leaders.
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Evaluating Another Old Prediction – Television
In 2013, I wrote an article evaluating an article from USA Today concerning changes faced by traditional television of the time. I would like…